Tineri Helpdesk

Tineri allows users to save commonly used day content to a library, and then reuse it while creating a new booking day which will provide the ease by avoiding duplicate work for a TO and also save the time.  

Adding a New Day

A day can be added in two different ways:

1. Create a new day from scratch.

Go to Trips -> Days in the left-hand menu. This will open the following screen:

To add a new Day, click Add Entry. This pops up the following dialogue:

Language Tabs

You can add data in any or all of the 5 languages selected for your organisation to specific applicable multilingual fields. Clicking on any Language Tab will switch the applicable fields to the selected language so that the user can input the data.

Import Type

If you are Typing in the details manually, select Manual. The other type is Import PDF which you can use to directly upload a PDF containing the day Details.

Day Title

Enter a descriptive name for the day's activities.

Content

Here you enter the daily itinerary text for this day and add Tineri Tips. 

Day Name

Enter a name by which the day will be stored and referred at further occurrences.

Locations

The city - or cities - in which the day's itinerary takes place

Map Type

You have four choices here:

MANUAL - creates Google Map based on start/end/intermediate points

IMPORT GPX/KML - enables you to import maps previously created in GPX (GPS Exhange) or KML (Keyhole Markup Language) formats.

IMPORT PDF - enables you to upload a PDF document having the route details which will be displayed in the app

MULTIPLE - enables you to create or import up-to 4 manual routes for the day. For a detailed explanation check Map Routes

Settings available only for 'show map in' Mapbox which should be set at booking level:
1) Map Modes
Select the default mode in which the map will be displayed in app (Walking/Driving/Cycling).

2) Points Of Interests
Select the points of interests which will be displayed on map .These contain image of the point with description.

Startpoint/Endpoint/Intermediate Points

See above

Save Map Route/Import Map Route

Opens a Prompts to save current route points for future use and import already saved routes. For a more detailed explanation check Map Routes

Itinerary Day Image

Select a suitable image for the background/avatar for this day to appear in the CMS and on the app.

Contacts

Although it is unlikely for an Itinerary, you may already have specific Useful Contacts for this trip, in which case you should select them here.

Survey Items

Here you select which Survey Items you wish to appear for this day. You can also Add new Survey Items here.

Extras

Here you can select which Extras you wish to appear for this day.

Transportation

Here you can select which Transportation you wish to appear for this day.

2. Save a previously created day.

To save a previously created day go to that day and click on the options button(:) as shown below

Click 'Save Day'. This pops up the following dialogue:

This dialogue allows you to select the fields which you wish to save. Select the required fields and click submit. On click of submitting the following dialogue opens.

This form allows user to make changes in the previously present day content if any.After making changes on click of submit the day is saved and will appear in days menu.