Tineri Helpdesk

Getting Started 1

• Welcome to Tineri!

Trips 5

• Adding New Package Itineraries
• Making a New Booking
• Making a New Package Booking
• Copying & Exporting a Package
• Days

Contacts 4

• Guides
• Useful Contacts
• Travellers
• Traveller Groups

Services 5

• Accommodation
• Meals
• Experiences
• Transportation
• Extras

Library 6

• Documents
• Images (Media Library & Default Images)
• Registration Forms
• Custom Menus
• Tineri Tips

View all 6

Surveys 3

• Daily Surveys
• Assigning Daily Surveys
• Tour Surveys

Company Settings 6

• Company Profile
• Brands
• Users
• Display Features
• Clients

View all 6

Account 3

• Billing
• Usage Analysis
• Google Analytics

History Tracker 1

• History Tracker

Getting Help 3

• Using the Knowledge Base (Tutorials)
• Reporting Bugs, Errors & Problems
• Requesting New Features or Changes

Import Data 3

• Upload Data
• Download Templates
• Help Doc.

Chat 4

• Starting a New Conversation
• Conversation List Options
• Chat Attachment and Emoticons
• Schedule Messages