Getting Help

What to do when you find a bug, want to add a feature, or just get stuck!

Using the Knowledge Base (Tutorials)
In order to make using Tineri as simple as possible, we have built an online Knowledge Base of articles covering all areas of the CMS. Most CMS sections h...
Wed, 26 Oct, 2016 at 10:28 AM
Reporting Bugs, Errors & Problems
If you find what you think is a bug or an error, or you are stuck and our Knowledge Base doesn't provide the answer you need, you can submit a Sup...
Wed, 26 Oct, 2016 at 10:00 AM
Requesting New Features or Changes
To request a new feature in Tineri, go to the Knowledge Base and click New Support Ticket, then in Type, select Feature Request. Then proceed as per Bu...
Tue, 27 Sep, 2016 at 12:18 PM